![]() The router will obtain a DHCP after about 5-10 minutes after a ethernet cable is attached to the WAN port on your router.(make sure the router is plugged into power first) then plug in the ethernet cable from the ONT into the WAN port. That is with the original login and password? you state you can login to it so if all setting are back to factory it is not the router. Secondly, you state you reset your Netgear back to factory settings. I am going to assume you had “ethernet” connection previously? If not the first thing you have to do is call Verizon 1-800-Verizon and make sure they switch you to ethernet only. So it’s doubtful that they will even bother going into your home to troubleshoot the Netgear. Well your photos are not visable yet, no matter.įirst off when using our own routers Verizon will not fix any issues past their ONT. I'm conisdering buying a Quantum router to figure out what's going on and then returning it, but I rather avoid that. ![]() The little lights by the ethernet port on the ONT box blink. I factory reset the router just in case and still nothing. The settings on the router are set to grap an IP over DHCP automatically. I've gone through the online support that *claims* it will reset the ONT and the "Verizon Server". I've power cycled the router and the ONT a ton of times. ![]() I only get an amber light instead of a solid white and an IP address will not establish. The ethernet cable is plugged directly from the ONT box to the WAN port on the router. I have data over ethernet enabled from the ONT (according to the online Verizon rep). I've read the sticky and have googled the question in a million ways. ![]()
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December 2022
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